I am a dedicated and motivated individual who has recently completed my Bachelor of Science (BSc) degree. Throughout my academic journey, I developed a strong foundation in critical thinking, problem-solving, and effective communication, which I continuously strive to apply in both my personal and professional life. My passion for learning and self-improvement has driven me to pursue new opportunities and challenges, allowing me to grow both intellectually and emotionally. Currently, I work at Symphony Customer Care, where I have the privilege of assisting customers and resolving their concerns with a focus on providing excellent service. This role has honed my skills in communication, active listening, and conflict resolution. I thrive in a fast-paced environment and enjoy the satisfaction of helping people and ensuring that their needs are met promptly and effectively. Working in customer service has also taught me the importance of patience, empathy, and attention to detail, as I am often the first point of contact for customers. While my background in BSc has equipped me with technical knowledge and analytical skills, my role in customer care has enabled me to develop strong